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Terms of sale
Last updated: [date]
Who we are
Janma is operated by [legal name of the business], [legal form], [registered address], [company/SIRET number], [VAT number if registered]. Contact: [support email].
What you buy
Personalised Vedic astrology reports delivered as PDF files, generated from the birth details you provide: the Basic report; the Life report with 12 months of window alerts; the Complete report, which adds 12 months of alerts and one free compatibility report; and the Compatibility report for two people. Reports are traditional astrological interpretation, offered for reflection and personal guidance. They are not medical, psychological, legal or financial advice, and they do not guarantee any future event.
Prices and payment
Prices are shown before you pay and include [VAT / applicable taxes]. On the website, payment is taken once by Stripe; we never see your card details. In the Android and iOS apps, payment is taken by Google Play or the App Store under their terms, and refunds of app purchases are requested from them.
Delivery
Your report is usually prepared within a few minutes and stays available in My reports while your account exists. If a report cannot be prepared, we will fix it or refund you in full.
Your right of withdrawal
Consumers in the EU normally have 14 days to withdraw from an online purchase. Because your report is digital content made for you and delivered immediately, you are asked at checkout to agree to immediate delivery and to acknowledge that you lose this right once the report has been delivered. If your report has not been delivered, you can still withdraw by contacting [support email].
Gifts and credits
A gift code can be redeemed once, within one year of purchase, by creating or signing in to a Janma account on the website. A redeemed gift or a credit (for example the compatibility report included with the Complete report, or a referral reward) can be used within two years. Credits have no cash value. If a gift purchase is refunded, its unredeemed code and any unused credit are cancelled.
Compatibility reports
A compatibility report needs both people: you invite your partner, and your partner enters their own birth details and agrees to the comparison. Both of you can see the score and the report. If either of you deletes their account, compatibility reports containing their details are deleted.
Window alerts and the prediction ledger
Reports that include alerts entitle you to emails for 12 months when a predicted window opens, and a short “did it happen?” check afterwards. Every dated window is recorded, when the report is made, in Janma’s append-only ledger, whose overall fingerprint is published at /api/ledger/head. This makes predictions impossible to change after the fact; it does not make them certain.
Accuracy of your details
The report depends on the birth date, time and place you enter. Please check them before paying. We can regenerate a report for corrected details [at no charge within 7 days / policy].
Liability
[Limitation of liability wording appropriate to your jurisdiction.]
Governing law and disputes
These terms are governed by [French] law. EU consumers may also use the consumer mediator [name and website of your mediator].